privacy-policy
CUPFFEE CANADA – Bravoni Distribution Inc.
Last updated: 14 February 2025
1. Who We Are
CUPFFEE CANADA is operated by Bravoni Distribution Inc.
Address: 100 The East Mall #11, Etobicoke, ON, M8Z 5X2, CanadaPhone: +1 (855) 828-7333Email: info@cupffeecanada.comWebsite: https://www.cupffeecanada.com
2. Scope of This Policy
This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.
3. Information We Collect
We may collect the following personal information:
Name, email address, phone number
Billing and shipping address
Payment-related information (processed securely by third-party providers)
Order history and customer support communications
Website usage data (IP address, browser type, pages visited)
4. How We Use Your Information
We use personal information to:
Process and fulfill orders
Provide customer support
Communicate about orders, services, or updates
Improve our website and offerings
Comply with legal and regulatory obligations
5. Consent
By using our website or placing an order, you consent to the collection, use, and disclosure of your personal information as described in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions.
6. Sharing of Information
We do not sell personal information. We may share information with:
Payment processors and logistics providers
IT and website service providers
Legal or regulatory authorities when required by law
All third parties are required to protect your information.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Security Measures
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, or disclosure.
9. Your Rights (Canada)
You have the right to:
Access your personal information
Request correction of inaccurate data
Withdraw consent
File a complaint with the Office of the Privacy Commissioner of Canada
Requests can be sent to info@cupffeecanada.com.
10. Quebec Privacy Rights (Law 25)
If you are a resident of Quebec, your personal information is additionally protected under Quebec Law 25 (Act to modernize legislative provisions as regards the protection of personal information).
Under Law 25, you have the right to:
Be informed of the purposes for which your personal information is collected
Access your personal information and request a copy in a structured, commonly used format
Request correction of inaccurate, incomplete, or outdated information
Withdraw consent to the use or disclosure of your personal information, subject to legal or contractual restrictions
Request deletion of personal information where permitted by law
CUPFFEE CANADA appoints a Privacy Officer responsible for compliance with Quebec Law 25.
Privacy Officer Contact:Email: info@cupffeecanada.com
We will respond to verified requests in accordance with timelines required by applicable Quebec law.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.